Workplace Training

Workplace Training

We provide on-site training customized to the unique needs of your organization. Our programs are designed to increase employee engagement and effectiveness, reduce stress and enhance the work and personal lives of employees at all levels.

Open Arms Workplace Training Topics

Leadership and Management Training

  • The Leadership Pickle
  • The Key Characteristics of Leadership
  • It’s Okay to be the Boss
  • Peer Today Boss Tomorrow
  • Six Steps to Performance Management
  • Everyday Performance Management Skills
  • Conducting Effective Performance Appraisals
  • Help them Grow or Watch them Go
  • Self-Coaching for Managers – The Law of Reciprocity
  • Right Candidate? Or Mistake?
  • Engaging and Motivating Employees
  • The Unified Team
  • The Nuances of Delegation
  • From Good to Great
  • The Effects of Workplace Favoritism
  • Running Effective Meetings
  • Mediating Conflict in the Workplace
  • Using Mentoring to Improve Productivity and Morale

Employee Training

  • Emotional Intelligence in the Workplace
  • Creating Accountability that Works
  • The Essentials of Good Communication
  • Surviving Organizational Change
  • Attitude Virus: Curing Negativity in the Workplace
  • Discovering your Teamwork Style
  • Developing Conflict Resolution Skills
  • Dealing with Difficult People
  • Email Etiquette 101

Workplace/Human Resources Training

  • Sexual Harassment Prevention Training
  • Harassment Hurts
  • MEET the Generations
  • Supervisor Training for Identifying Substance Abuse
  • Preventing Violence in the Workplace
  • How to Prevent Bullying in the Workplace
  • The Americans with Disabilities Act and its Implications for Managers
  • Domestic Violence in the Workplace
  • Violence in the Workplace and Domestic Violence
  • Let’s Get Honest
  • OUCH! That Stereotype Hurts

Wellness Training

  • Stress Management Skills for Everyone
  • Holiday Stress Management
  • Stress and Communication
  • Caring for the Caregiver
  • Anger Management for Everyone
  • Compassion Fatigue
  • Making Your Blended Family Work
  • Working with You Is Killing Me
  • Does Your Department Need Family Therapy?
  • Reflective Listening Skills
  • Assertiveness Skills

Customer Service Training

  • Give ‘em The Pickle!
  • So Help Me
  • The 4A’s of Customer Service
  • Excellence in Customer Service

Training for Healthcare Workers

  • How to Avoid Burnout for Healthcare Professionals
  • For Healthcare Workers: Customer Service Excellence and the Four A’s
  • Anger Management for Nurses
  • Diffusing Disruptive Behavior: Mediating Conflict
  • Diversity, Respect in Healthcare

If you don’t see the topic you are looking for, please call us and we will develop and design a training program customized to the needs and culture of your organization.

You do not need to be a current EAP client to bring these training programs to your workplace. Please contact us for details and pricing.

For questions or comments about these training programs, or to book a workshop, please contact us at 516-747-2606.